Delivery & Returns

DELIVERY

STANDARD DELIVERY (3 to 9 Business Days)

Free standard delivery on all orders over $99 across Canada

$9 flat rate on orders under $99 across Canada

$15 flat rate for expedited delivery

Orders are processed in 1 to 4 business days and delivered 3 to 9 business days after processing. Orders are shipped by Canada Post and Chit Chats. Orders over $50 are tracked and you can track your Canada Post shipments here and track your Chit Chats shipments here.

All delivery fees are non-refundable. We do not deliver outside of Canada at this time.

 

LOCAL DELIVERY (Same or Next Business Day)

Get same or next business day shipping Monday through Friday with Local Delivery. 

Edmonton free for orders over $99 and $9 for orders under $99

Sherwood Park and St. Albert flat rate $15

Beaumont, Leduc & Nisku flat rate $15

Spruce Grove and Stony Plain flat rate $25

Calgary flat rate $15

Red Deer flat rate $20

Monday to Friday only. Orders are processed on the same day they are received and shipped on the same or next business day Monday to Friday. Orders placed on Friday after 12PM and all orders placed on Saturday and Sunday will be shipped out the following Monday.

Currently, there is no tracking for same or next business day deliveries. All delivery fees are non-refundable.

 

IN STORE PICK UP 

Free pick up from The Fourth on the second floor of Southgate Centre (in the former Blu's space). Click here to find our store

Online orders with in store selected take 1 to 2 business days to be processed. You'll receive an email when your order is ready for pickup. Please show The Fourth staff your confirmation email when you arrive.

Our store hours are Monday - Friday 10AM to 9PM, Saturday 10AM to 7PM and Sunday 11AM to 6PM. Our holiday hours follow Southgate Centre hours.

 

IN STORE EXCLUSIVES

In Store Exclusives cannot be shipped due to the high cost of shipping and are only available for in store pickup as noted in their product description. In store exclusives purchased will be refunded onto your original form of payment.

 

QUESTIONS ABOUT DELIVERY

Email hello@the-fourth.ca or call 780-729-4144 if you need assistance, need to expedite your order or have any questions about our delivery policy.

 

RETURN POLICY

Please understand we are a small, local business.

ALL LOCAL PRODUCTS ARE FINAL SALE

To support our local business owners, all products from local businesses are final sale and noted in their product descriptions. Thank you for your local love and understanding!

 

THE FOURTH CLOTHING

Items with The Fourth tag (shown below) are eligible for return and exchange for store credit only.

The item(s) must be in its original, unused, unaltered and unwashed condition. The item(s) must be returned with the tags & packaging in their original condition. They must be in perfect condition with no makeup stains, deodorant stains, stains of any kind, animal hair, perfume or cigarette smells.

The Fourth reserves the right, at our discretion, to deny an exchange or return  if requirements are not met or are beyond the period of 14 days after receiving your order. Final sales are as noted, no exceptions.

In store purchases have 14 days from the date of purchase to return for store credit only.

Online purchases have 14 days from receiving your order to contact us for a return.

The store credit will be sent to the email which the purchase was made. If you would like the store credit sent to a different email, email hello@the-fourth.ca

 

ONLINE ORDERS

To initiate a return: email hello@the-fourth.ca and we will contact you with return instructions.

Item(s) must be received within 30 days of purchase. We recommend you insure the package with the value of the item(s) enclosed. Item(s) that do not meet our requirements will be sent back to you at your cost. Delivery fees are non-refundable.

Once received, your return will be processed and you will receive your return on store credit.

   

QUESTIONS ABOUT RETURNS

Email hello@the-fourth.ca or call 780-729-4144 if you have any questions about our return policy.